FAQ
Frequently Asked Questions
Residents
For more information, don't hesitate to contact the residence you may be interested in directly.
estudines Apartments
The equipped accommodations have a kitchen area, including a sink, hotplates, a refrigerator and a microwave.
In addition, furnished accommodation has enough furniture and kitchen utensils to allow tenants to live there normally with their personal effects.
Visiting a Residence
You can take advantage of our "Open Days" to learn about Estudines residences.
If you are not available on any of the posted dates, don't hesitate to contact the residence of your choice to arrange a visit by clicking on the "Request an appointment" button.
Services
The services offered by the residence are visible on the residence page of your choice.
You will find the services included (internet, linen kit, reception, etc.) and optional (laundry, breakfast, parking, etc.).
As for internet service, it's totally free. However, if you would like to have your own internet access, there is nothing to prevent you from signing up with the operator of your choice.
Rates
Rent "HT/HC" stands for "hors taxe et hors charges" and means that the monthly rent amount posted does not include taxes and maintenance fees. Rent "TTC/TCC," on the other hand, stands for "toutes taxes comprises et toutes charges comprises" and means that the monthly rent amount does include taxes and maintenance fees.
Put simply, the rent indicated on the estudines.com website includes water and complimentary services, such an internet connection, for example. Other charges, such as electricity (according residences), renter's insurance, and taxe d'habitation (local residency tax) are not included in the rent.
Water is included in the rent, but some charges are not included:
- electricity (in most residences).
- housing tax: inquire at your tax office.
- home insurance.
The amount of these charges may vary according to your place of residence, your way of life and according to the seasons.
There are two types of fees for the tenant :
- The fees for the apartment viewing, the preparation and implementation of the rental agreement. The amount is set by decree according to the location of the rented accommodation:
- For accommodations in zones named “très tendue”, 12 euros per square meter of living space ;
- For accommodations in zones named “tendue”, 10 euros per square meter of living space ;
- For accommodations located out of zones named “très tendue” and “tendue”, 8 euros per square meter of living space.
- Fees for the incoming inventory of fixtures, which rate is set by decree to 3 euros per square meter of living space is valid throughout France.
The amount is billed once. Unlike the "security deposit," this amount is not returned to you when you move out.
There are programs to help you pay for the security deposit (e.g. locapass financial aid).
Your security deposit will be returned in full within two months (the legal time period) of the final apartment inventory and condition report (only in the case where the tenant has completely fulfilled his obligations, that is: paying the rent and fees in full, as well as returning the apartment in good condition).
For foreign students who have opened a bank account after their departure, please remember to send your new bank account info to the residence, and please mention your name as well as the occupancy period.
If you are already a tenant at Estudines and you plan on continuing your rental in another Estudines residence, you may also be eligible for certain benefits (a discount on your new rent, transfer of your file and your security deposit, waiver of administration fees). Enquire at your residence.
Find all the info on estudine mobility.
Avaibility
This is especially true for the beginning of the school year in September and October, when the likelihood of having available apartments is consequently greater.
To do this, all you have to do is go to the "Contact us" page, select the Estudines residence of your choice in the "To" field, and then complete the form.
You can also find telephone numbers on each residence's page.
Roommates
Keep in mind that les estudines residences don't coordinate apartment share arrangements for you. You must find a roommate on your own initiative.
However, don't hesitate to enquire directly at the residence. Some residences may have received similar requests and may be able put you in contact with others in a similar situation.
Rent Subsidy Programs
Partnership
Yes, we do maintain partnerships with certain schools, which may qualify you for special offers. Find out directly at the relevant residence.
Applying Online
Once your residence and a type of accommodation have been selected, register online by clicking on the “Pre-book” button.
You will find the entire booking process by going to the “how to book?” page.
Your Tenant account is essential for the finalization of your rental file, it is indeed via your Tenant account that you can upload your supporting documents.
After receiving all of your supporting documents and examining your application, our Reservation Center will notify you by email if your request has been accepted.
Application
To do this, simply create your personal tenant space by clicking on the link contained in the confirmation email you received following your reservation.
After examining and accepting your file, our Reservation Center will send you a booking confirmation.
The likelihood of there being an apartment available in your chosen residence would therefore be greater.
Documents
- Copy of student card or proof of student status
- Copy of identity card
- Proof of income (if applicable)
- Proof of last accommodation: rent receipt, accommodation certificate
Deposit
It is when you fill out the initial apartment inventory and condition report that you have to pay the various fees (monthly rent, processing fee, and security deposit).
Guarantor
The rental agreement can be signed in advance. As soon as your reservation is confirmed, our Reservation Center will send you the various contractual documents to return to it via your Tenant account.
Application Timeline
It takes a few days after receipt of your file to receive the response from our Reservations Center (48 hours on average, excluding weekends and public holidays).
In times of high demand, lead times can sometimes be a little longer. In this case, don't hesitate to contact us for more information on the progress of your file.
Pratical Information
Rules and Regulations
Services
All les estudines residences have qualified personnel who can answer your practical questions (the open hours at each residence are available at the reception desk).
A technician can also provide information and be of assistance in technical matters.
Finally, in the event of a problem, an emergency number is posted at the residence.
Pets
A deposit will be required, however, to cover possible damage caused by your pet.
Estudines Apartments
You can keep your rental during the summer. The rent is the same as the rest of the year during this period.
Guests
Your friends and family can qualify for special offers, thanks to you.
Your friends interested in becoming residents of the estudines will be able to take advantage of the sponsorship offer allowing the sponsor to benefit from 200€1 in advantages; the godson will be able to benefit from 100€1 of advantages.
For more details, contact the residence's staff.
There is also a special offer for parents which visit their child (les estudines tenant): 10% discount2 on the current rate in the nearest Séjours & Affaires residence.
To benefit from this offer simply mention that you are a relative of an Estudines tenant and present your child's estudines Carte Emotions upon arrival.
(1) Amount expressed including VAT. Excluding inventory costs. Non-transferable offer, combinable with the mobility offer, reserved for les estudines tenants, valid for any new rental contract signed by the godchild between 01/01/2023 and 01/31/2023, subject to availability, having a effective date no later than 31/12/2023, and subject to the completion of the entry inventory. On the date of entry into the premises of the godchild, the sponsor must justify his quality of tenant. A godchild can only be sponsored once. A sponsor can sponsor up to three godchildren maximum. Eligibility conditions for the sponsored student: student who has not held a rental contract with the Réside Etudes group in the last six months. Details with the residence concerned.
(2) Price valid for a studio, subject to availability.
Departure
Simply let us know by registered letter with acknowledgment of receipt, sent to the address of your residence, or delivered by hand, respecting the notice period indicated on your rental contract (1 or 3 months, depending on the case).
You will then receive a letter acknowledging receipt of your request.
The apartment inventory and condition report is mandatory, when you move in as well as when you move out of the apartment.
Keep in mind that we offer a free inspection 2 weeks before you move out, which will give you the latest recommendations from the residence's staff about what needs to be done to get your apartment in order.
To do this, all you have to do is inform reception when the time comes.
Advantages for tenants
Relocation
If you go to another city for an internship, a student job, or because you're changing schools, you do benefit from certain advantages.
For all new leases:
a transfert of your deposit*
free leasing fees
Discover the Mobility advantages ›
(*) Subject to a final apartment inventory and condition report. This offer cannot be combined with any other offer and is valid until December 31, 2023 in all les estudines residences in France, subject to availability.